POSTPONED – Government Panel Event – How well does local government communicate in the digital age?

2nd March 2022 from 6:00pm — 8:00pm • WCIT Hall

Join the WCIT Government Panel for a discussion on “How well does local government communicate in the digital age?”

Have you had a good or bad experience of communicating with your local council?

Do you think local authorities could communicate better with their service users?

Is the digital age a threat or an opportunity for local government?

To find out more and add your contribution, come join us Wednesday 2 March.


Local authorities are bound by statute. Their functions are set out in numerous Acts of Parliament and many of these functions have associated legal duties that demand clear and timely communication with their many stakeholders. Drivers to improve communications often can include to:

• Drive down costs;

• Adapt to citizen preferences and accessibility needs;

• Address IT resource limitations;

• Ensure consistency of brand and content and that there is full authorisation, approval and audit control;

• Modernising limited communications channels and accessibility;

• Overcome cultural resistance.

So how do we overcome these and other challenges to take full advantage of what the digital age can provide to support local government communications?

To help us look into this challenge, we will have a panel of three speakers:

• Guy Millard, Torbay Council (a recognised exemplar council in communications)

• A speaker from the Local Government Association to be advised


After each speaker has given a short presentation, the session will be opened up questions, answers and discussion. Informal discussions will continue over drinks and nibbles provided by Sefas and NetscanUK after the formal session has finished.

There will be no charge thanks to our sponsor. However, donations to the WCIT Charity will be much appreciated.

Bookings will re-open in due course!